Frequently Asked Questions

Last Updated on December 24, 2019

No! we are not shipping internationally.

Use the help section or contact us section. If you have further queries feel free to write us at mail@qashqar.com

Use the account section and click on my orders. You can track your order from there.

Use the account section and click on my orders. You can cancel or change your order from there.

You can only return products before using and within 7 days of order placement. Simply fill out the order return form and send it along with the product with all tags and belongings. After receiving the returned products our store managers will check and refund if found satisfactory. This process will take up to 3 weeks.

Normally it will take 3 to 7 days to deliver packages across Pakistan

ChitralShop itself not providing a warranty on any product. Please check specific store notices in this regard.

Just make an order, on checkout select your payment method.